Get in Touch With Us
Players must be 21 or older (18 in a few states). Gambling involves risk and you can lose money. Commission disclosure: Top Mastercard Casinos may earn a commission when you use some links on this site. Commercial relationships do not decide our rankings.
Want to contact Top Mastercard Casinos? You're in the right place. This page explains what we can help with, what to put in your message, and what falls outside our reach. The short version: we are an independent comparison site, not a casino, so we can't see or fix anything inside your casino account.
Reach the editorial team at topcreditcardcasinos.gr.com
Use the contact form or the contact details shown in the site footer, if your version of the site displays them. We don't publish a phone number or live chat line, and we won't claim one exists. Please avoid sending card numbers, passwords, ID documents or other sensitive data to us. We never need them.
We don't promise a fixed reply time. Messages are read by a person, and corrections about accuracy are prioritized.
What we can help with
- Corrections: A bonus term, payment method, limit or licensing detail that looks out of date? Tell us which page, which casino and what you saw. We will re-verify it against the operator's current terms.
- Questions about our reviews: How a casino was scored, or why one ranks above another. Our ratings are editorial assessments, not customer-review scores, and commission doesn't buy position.
- Suggestions: A topic you want covered, such as Mastercard deposit declines, 3D Secure checks or withdrawal options.
- Business and partnership enquiries: Introduce your organization and what you have in mind. Any arrangement will not change how we rank sites.
- Feedback on the site: Broken links, confusing layout or mobile problems.
What we can't do
We don't run any of the casinos we review: Raging Bull, Magician Bet, Slots of Vegas, Uptown Aces, Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino or Bets.FM. That means we cannot:
- Release a pending withdrawal, reverse a declined Mastercard deposit or unlock an account.
- Resolve a bonus dispute or change a wagering requirement.
- Speak to your bank or card issuer for you.
- Give legal, tax or financial advice. For those, consult a qualified professional.
Have a problem with a casino or a card payment?
Go to the source first. The steps below usually work fastest.
- Contact the casino's own support through the help or contact section of its site. Keep your account email, transaction date, amount in USD and any reference number ready.
- For a declined or unrecognized Mastercard charge, call the number on the back of your card. Issuers sometimes block gambling transactions, and some require extra 3D Secure approval.
- If the casino doesn't respond, check which state regulator, if any, oversees it. Licensed US operators are overseen by bodies such as the NJ Division of Gaming Enforcement, the Pennsylvania Gaming Control Board or the Michigan Gaming Control Board. Availability and rules vary by state, so verify a site's licensing yourself before depositing.
- Write to us if you think a review is wrong or incomplete. We can't fix your dispute, but we can correct our page.
Responsible gambling support
If gambling is causing stress, money problems or conflict, help is available. In the US, the National Problem Gambling Helpline offers free, confidential support at 1-800-GAMBLER (1-800-426-2537), and call, text and chat services are available through the National Council on Problem Gambling. Most licensed casinos also provide deposit limits, time-outs and self-exclusion tools in account settings. Only play with money you can afford to lose, and never try to win back losses.
How we treat your message
We use what you send to answer you and improve the site. We don't publish emails or names, and we don't post invented or unverified reader testimonials. If you want to know how we score casinos before writing, see our methodology notes on the site. For a broader look at how operator standards differ elsewhere, you can also read our guide to non GamStop casinos for UK players, though it covers a different market from US Mastercard play.
Before you write
A good message includes the page address, the casino name, what you saw and what you expected. Screenshots of public pages help, but leave out personal data. Clear details let us check a claim quickly and correct it if we find an error.